Federal Deposit Insurance Corporation
Office of Inspector General
Federal Deposit Insurance Corporation - Office of Inspector General

THE OIG HOTLINE

REPORT FRAUD, WASTE, ABUSE, & MISMANAGEMENT TO THE FDIC OIG HOTLINE

If you want to report fraud, waste, abuse, or mismanagement within FDIC programs, activities, contractor operations, or FDIC-regulated financial institutions, you can contact the OIG Hotline.

What Should be Reported?

Any situation that involves suspected fraud, waste, abuse, or mismanagement of FDIC programs, operations, and resources should be reported to the OIG Hotline.

If your complaint relates to a bank, you should contact the government agency that regulates the bank. Most large banks, including Bank of America, Wells Fargo, CitiBank, and JPMorgan Chase, are insured by the FDIC, but are regulated by a different government agency. To find out who regulates your bank and where to direct your complaint, please use the FDIC’s BankFind tool.  Search for your bank, click on the hyperlink for your bank’s name, and then click on the hyperlink in the Consumer Assistance field to file your complaint.

If your allegation of fraud, waste, abuse or mismanagement relates to an FDIC-regulated bank, you may report the matter to our OIG Hotline using one of the methods described below.

Please understand that the OIG cannot ...

  • Enforce banking rules or regulations,
  • Act as a legal advisor, or
  • Resolve or mediate disputes between individuals and the FDIC or its member banks.

How Do I Contact the OIG Hotline?

You can contact the OIG Hotline via phone, email, or mail. Please use our HOTLINE INQUIRY FORM if you are writing to us using email or mail. You can also use this form to guide the information you provide if you contact us via phone. Our Hotline Inquiry Form requires the use of Adobe Acrobat Reader.   If you do not have this program on your computer or hand held device, you can download it for free here.

     PC - https://get.adobe.com/reader/

     IOS -  https://itunes.apple.com/us/app/adobe-acrobat-reader-view-create-convert-pdfs/id469337564?mt=8&uo=4&at=11l6hc&ct=fnd

     Android - https://play.google.com/store/apps/details?id=com.adobe.reader

To enable editing on the Hotline Inquiry Form, when using a tablet or mobile device, be sure to open the PDF file in the Adobe application.

Need help opening or saving the form? Please contact our webmaster.

 

  • Call 1-800-964-FDIC
  • Email ighotline@fdic.gov
  • Write:
    FDIC Office of Inspector General Hotline
    3501 Fairfax Drive
    Room VS-D-9069
    Arlington, VA 22226

How Does the Hotline Work?

The OIG will create a record of the contact, and OIG staff carefully review each allegation to determine if it warrants review or investigation. We will contact you for additional information, if needed. If criminal activity or other serious wrong doing is alleged, an OIG investigator will be assigned to pursue the allegation. Other matters may be referred to FDIC management officials to review. In cases where the issues are not within the purview of the FDIC OIG or the FDIC, the OIG will make every effort to redirect the matter to the appropriate entity.

Confidentiality Policy

An individual who contacts the Hotline can report information openly, anonymously, or confidentially. Individuals who contact us by electronic mail are not anonymous to OIG Hotline staff.

Confidentiality is granted to any FDIC employee reporting a problem to the Hotline via telephone or in writing through the regular mail, subject to the provisions of Section 7(b) of the Inspector General Act of 1978, as amended. This provision requires that an employee's identity not be disclosed without his/her consent or unless the Inspector General determines that disclosure is unavoidable in the course of the investigation. Non-FDIC employees who contact the Hotline may request confidentiality and be assured that their identities will not be disclosed, except as required by law. Please note that individuals who contact the Hotline by electronic mail cannot be assured of confidentiality due to the non-secure nature of electronic mail systems.

The Inspector General Act and other federal laws prohibit reprisal actions against FDIC employees who make a complaint or disclose information to the Inspector General. If you have made a disclosure to the OIG and have been retaliated against, contact the OIG Whistleblower Ombudsman:

       Office of Inspector General
       Whistleblower Ombudsperson
       3501 N. Fairfax Drive
       Arlington , VA 22226

OIG Hotline Image (small)

For your information and use: Select the links below for a downloadable pdf version of the Federal Deposit Insurance Corporation Office of Inspector General Hotline poster.

To obtain additional hard copies of this poster, contact ighotline@fdic.gov. In your email, please explain your need for the poster, the quantity, mailing address, and a phone number for us to contact, if necessary.

Poster Sizes: [8.5 X 11], [11 X 14]

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